I have a Team Viewer Business License but it is not allowing me to sign in

sbs2364
sbs2364 Posts: 1

Team viewer is suddenly seeing me as a free version but I have a paid subscription why is this? It won't let me sign in

Answers

  • Ying_Q
    Ying_Q Posts: 2,579 Moderator

    Hello @sbs2364,

    Thank you for posting in the Community!

    Did you see any error message when you tried to sign in to the TeamViewer?

    At the same time, can you also check if the TeamViewer is on the latest version please.

    We are keen to find out the best solution for your case. Hope to hear from you!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
  • Alerton
    Alerton Posts: 2

    I had the same issue today!

  • Ying_Q
    Ying_Q Posts: 2,579 Moderator

    Hi @Alerton,

    Sorry to know that you also experienced the same issue.

    May I ask you to share the error message on TeamViewer please?

    Has the issue been resolved or still going on your side?

    Best,

    Ying_Q

    Community Moderator/中文社区管理员