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Our company has not used TeamViewer since 2023, but we're now being contacted by a collection agency demanding payment for a subscription we have no record of maintaining or renewing. We've asked for the original agreement, billing history, and account activity logs, but the collection agency keeps referring us to the…
I can log into: web.teamviewer.com and account.teamviewer.com but when I try via the app TeamViewer on my computer, it fails. TeamViewer for Mac full client Then sends me around and around recaptcha of course. I deleted the account after signing up with google auth and created a new one with just email and password. What's…
Dear TeamViewer Support, We would like to inquire about the termination process for our subscription. If we submit our termination request with less than the required 28-day notice period, specifically one week before the next billing date, will the termination request still be accepted? Additionally, could you please…
Sometimes on certain machines, when I attempt to run as admin - teamviewer blacks out MY screen, and ask the client I am connected to to enter admin credentials instead of prompting as a visible screen to me allowing me to enter admin credentials
I use TeamViewer Free on a Windows 11 desktop. On September 27, Active sign-ins showed: “IE” — last accessed Today — approximate location Toledo, US. “Windows 10” — Current Session — approximate location Toledo, US. I have never signed into TeamViewer through a web browser. Can the desktop app or its embedded account pages…
It all started with an issue where confirmation emails for trusted devices weren't arriving. But when I tried accessing it via the browser, it turned into a nightmare: clicking any link required me to log in all over again. The login.teamviewer.com devices page is accessible but doesn't work. Instead, you have to dig…
The Account Administrator is no longer employed with us, and did not leave an additional administrator in TV. We need somebody to contact us to update the Administrator's. What do you need from us? We also do not know our Trusted Account Manager.
Hi . I have a query about my account and it is not clear how to communicate with you. Poor web site layout.
I have been using TeamViewer for quite a while to remote into the office server to do accounting. I never set up our TeamViewer account, someone who doesn't work here anymore set it up and all I know is I click on the icon and I can connect. Now, our office router failed and a new router was connected. The ID and password…
Hi there, I bought a license for personal account but I input wrong my email (missed a character). How can I resolve it? I tried to connect with assistance but no reply. Thanks
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