In Teamviewer some of the computers listed as gray (like offline) are still online and can be accessed normally.
Client computers rebooted, no change.
Any ideas why?
2025, and I've got the same issue! Any solution yet?
Hi @HPK_AA and @MrugeshParalikar,
Thanks a lot for sharing your feedback.
@MrugeshParalikar I see that you opened a support ticket - it would be fantastic if you could share the outcome of it, so we can all benefit from the Support's team answer!
Thanks in advance for your collaboration.
/JeanK
I am also facing the same issue. Also, the machines which are online they are also not shown in the list. So the IT Team has to take the Id of the end user and then connect to the respective machine. I have reported this issue to TV Team and waiting for the solution on this. I hope they responsd ASAP on this issue.
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