installed "Security key redirection" but doesn't show up in my session

ypartovi
ypartovi Posts: 1
in General questions

Hi, I just installed "Security key redirection but it doesn't show up in my session! Can someone help me with this case? I need to enroll a key through TeamViewer but now I am stocked! I have a license. Thanks.

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Answers

  • Ying_Q
    Ying_Q Posts: 2,707 Moderator ☑

    Hello @ypartovi,

    May I ask you check the TeamViewer license and see if it is TeamViewer Tensor please? Security key redirection does have a license requirement for TeamViewer Tensor.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员
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