installed "Security key redirection" but doesn't show up in my session

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Hi, I just installed "Security key redirection but it doesn't show up in my session! Can someone help me with this case? I need to enroll a key through TeamViewer but now I am stocked! I have a license. Thanks.

Answers

  • Ying_Q
    Ying_Q Posts: 2,617 Moderator
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    Hello @ypartovi,

    May I ask you check the TeamViewer license and see if it is TeamViewer Tensor please? Security key redirection does have a license requirement for TeamViewer Tensor.

    Best,

    Ying_Q

    Community Moderator/中文社区管理员