Community badges revamp — What are Community badges?
Hello everybody,
We are delighted to announce that our Support Forum is getting new badges!
Why were our badges revamped?
To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey through the ranks, rewarding your accomplishments for each new milestone of progress you make.
We’ve taken into account all your feedback regarding our former badges to create simplified, pleasant, and meaningful gameplay within our Support Forum. We made sure to develop a new badge system that can efficiently support our Community ranks with fair points allocation and guarantee the appreciation, visibility, and recognition you deserve.
Our new badges allow you to rank up faster to become one of our most valuable members!
How do the new Community badges work?
Our badges will be given as a reward for your actions, interactions, reactions, and time spent in the Support Forum. With each badge, you will receive a certain number of points. The number of points will vary from badge to badge in a progressive way through the badges' different tiers.
💡Hint: Posting, commenting, and providing the answer to another user will give you the most rewarding badges!
You can find the list of our main badges supporting our ranks here:
Comment
Every time you post in a discussion or reply to a question it will count for the Comment badge. Do not hesitate to share your thoughts and help others with your valuable input!
Let's Talk!
We value peer-to-peer communication! Don't forget @ mentioning each other when posting.
The Best Answer
The delighted moment when you find the answer you've been looking for! To our users who share their expertise and help others by providing the best answer, we prepared special badges just for you!
Once a user marks your answers as the best answer, you will be one step further to get the first badge of this set: Helping Hand
Users with the Helping Hand badge are known for their kindness and enthusiasm. As they continue to help others, they will progress to our second answers badge: Insightful
With expertise and curiosity, our Insightful users are brilliant minds that generously share their learnings with others. They know that the best way to learn is by sharing with others which lead them to our third badge: Troubleshooter
The more knowledge you have, the easier it gets to help others with your expertise. Our troubleshooters are known for the effort and dedication they put into helping others in the Community. They come up with so many solutions that we had to create a fourth badge: Wizard
If you ever felt lost with a problem, wishing for a magic, our Wizard users may show up with the information needed to make it happen! They helped many and have a lot of knowledge and experience to share. They are on their way to be rewarded with our fifth badge: Master Mind
Not everyone manages to go above and beyond, but Master Mind users exist. They are out there in our Forum building up their outstanding reputation towards our last badge: Community Legend
You’re a treasure in our Community! We’re honored to see your progress helping so many other users to the point you’re now a Legend! You’re an inspiration to us all!
Side quest badges!
Badges like Anniversary, Likes, Photogenic, and others will continue to exist as side quest badges. Even though they don't directly support our Community ranks, we encourage our users to get them by exploring the Community features and showing support to other users as we grow together in this Community!
Why did my badge disappear and my points change?
In order to create a fair new gameplay for all users in our Community we had to reconsider the number of our badges as well as the points given by each one of them.
If you no longer see a specific badge, we encourage you to continue to engage in our Community to receive them again as you progress up in our ranks.
Do not hesitate to share your feedback with us or ask any questions you may have about our new badges in the comments below!
We’re excited to see you board with us on this new journey!
Have a great time learning, engaging, and building valuable connections - we can't wait to celebrate your new milestones with our new Community badges!
TeamViewer Community Team
Portuguese Community Moderator
