Unable to connect to Host installed on a Raspberry Pi 5

kn4hh
kn4hh Posts: 3
edited September 17 in Linux only

I have installed TeamViewer V 15.57.3 (DEB) on a Raspberry Pi 5. I have TeamViewer Clients installed on iPhone, iPad, and Windows 11 Laptop. I can not connect to the host from any of those Clients.

I have TCP and UDP ports forwarded, the RPI is connected to the internet and communicating with all apps except TeamViewer. The following text is captured from RPI Terminal;

 [removed per Community Guidelines]
License agreement has already been accepted.

Welcome to TeamViewer configuration.
This short guide helps you to setup TeamViewer on this device. After you have successfully finished the setup, this device will automatically be available in your Computers & Contacts.

ConnectedPlease enter your email / username:  [removed per Community Guidelines]

Please enter your password:
Initiating sign in

 [removed per Community Guidelines]

Setting up your device

*** You have successfully added this device to your Computers & Contacts. You can now access it with a simple double click in your Computers & Contacts list. ***

 [removed per Community Guidelines]

TeamViewer 15.57.3 (DEB)

grep: /opt/teamviewer/config/global.conf: Permission denied
TeamViewer ID:Try restarting the TeamViewer daemon (e.g. teamviewer --daemon restart)

 [removed per Community Guidelines]

As you can see, I tried many times to make a connection with no results.

I would appreciate any advice on how to fix the problem.

Bob W

Best Answer

  • kn4hh
    kn4hh Posts: 3
    Answer ✓

    One more observation. When I bring up Teamviewer on the Raspberry Pi 5, I see a message "Wayland Detected"

    From the posts I am seeing, apparently , Teamiewer us not compatible.

    Sorry for the wasted bandwidth.

    Bob W

Answers

  • kn4hh
    kn4hh Posts: 3

    I also just checked the TeamViewer Management Console and it shows the raspberry pi is on line.

  • kn4hh
    kn4hh Posts: 3
    Answer ✓

    One more observation. When I bring up Teamviewer on the Raspberry Pi 5, I see a message "Wayland Detected"

    From the posts I am seeing, apparently , Teamiewer us not compatible.

    Sorry for the wasted bandwidth.

    Bob W

  • JonasE_TV
    JonasE_TV Posts: 7 Staff member 🤠
    edited October 16

    Hi Bob,

    with the shift of Raspberry Pi OS to Debian 12 "bookworm" as basis, the Raspberry Pi desktop now uses Wayland by default when running on Pi 4 or 5 (see https://www.raspberrypi.com/news/bookworm-the-new-version-of-raspberry-pi-os).

    However, the new Wayfire compositor from Raspberry Pi OS currently does not implement some functionality which TeamViewer requires for screen sharing.  

    In order to use TeamViewer to access such a Raspberry Pi, please switch to the traditional X11/Openbox display system using the raspi-config tool:

    sudo raspi-config

    → 6 Advanced options

    → A6 Wayland

    → w1 X11

     and then reboot the system.

    Kind regards

    Jonas