iPad connection problem

JinPen
JinPen Posts: 1

Hello,

I am using TeamViewer to connect to and control a remote computer. I can connect to the remote computer from my laptop, and also from my iPhone. Previously I was able to connect also from my iPad. Today this does not work. The iPad gives me an error message when trying to connect:

Unable to connect

A connection could not be established.

Reason unknown.

This iPad runs iOS 12.5 and TeamViewer version 15.33. I tried to update TeamViewer from the Apple store but that isn't possible due to the iOS version.

What should I do to get TeamViewer working on this iPad?