iPad connection problem

JinPen
JinPen Posts: 2
edited September 30 in Mobile

Hello,

I am using TeamViewer to connect to and control a remote computer. I can connect to the remote computer from my laptop, and also from my iPhone. Previously I was able to connect also from my iPad. Today this does not work. The iPad gives me an error message when trying to connect:

Unable to connect

A connection could not be established.

Reason unknown.

This iPad runs iOS 12.5 and TeamViewer version 15.33. I tried to update TeamViewer from the Apple store but that isn't possible due to the iOS version.

What should I do to get TeamViewer working on this iPad?

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Answers

  • Occupant
    Occupant Posts: 3

    I have the same problem unable to connect reason unknown

  • Scooper12
    Scooper12 Posts: 1

    Did either of you find the solution?

  • JinPen
    JinPen Posts: 2

    No, as of today (October 12th) does TeamViewer still not work on my iPad. The error message is still identical as I reported previously.

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