Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f

JeeveStobs
JeeveStobs Posts: 19
edited September 25 in General questions

The latest TeamViewer version crashes when opening a Windows shortcut of a LAN-only device:

Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f
Faulting module name: KERNELBASE.dll, version: 10.0.19041.4842, time stamp: 0xe6d00f33
Exception code: 0xc000041d
Fault offset: 0x000000000003b699
Faulting process id: 0x3bc0
Faulting application start time: 0x01db0ec6b235c439
Faulting application path: C:\Program Files\TeamViewer\TeamViewer.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 448dd107-a338-47e3-8f37-3d7708e46679
Faulting package full name:
Faulting package-relative application ID:

The TeamViewer Windows shortcut is simply the following:

"C:\Program Files\TeamViewer\TeamViewer.exe" -i 192.168.1.2 -- Password $password"

Any chance we can get this fixed in the next update?

Tagged:

Best Answer

  • JenW
    JenW Posts: 1,129 Senior Moderator ☑
    Answer ✓

    Hi all,

    Thank you for bringing this issue to our attention.

    Our teams are aware of it and are doing their best to investigate and resolve it. We will update this thread as soon as we have more information.

    We apologize for any inconvenience this may have caused and appreciate your patience and support.

    Best,

    Jen

    Modératrice Communauté Francophone / French Community Moderator

Answers

  • JeeveStobs
    JeeveStobs Posts: 19

    You don't even need to pass the password flag for it to crash:

    "C:\Program Files\TeamViewer\TeamViewer.exe" -i 192.168.1.2

  • Ones_Zeros
    Ones_Zeros Posts: 3
    edited September 25
    Teamviewer Crash.JPG
    image.png

    Hello

    I just started having an issue with my TeamViewer crashing when attempting to make a remote connection.

    I have version 15.58.4 64-bit installed. I've tried to complete the migration process with no success.

    I appreciate any help with this issue please.

    thanks,

  • BobxT
    BobxT Posts: 3
    edited September 25

    I found I had to revert to TeamViewer 15.57.5 to avoid crashing. I am mostly using local logon connections. Strangely a web connection did work most of the time.

    I have not tried connecting outside my own home though. YMMV.

  • BobxT
    BobxT Posts: 3

    Your problem is exactly what I discovered.

    I found I had to revert to TeamViewer 15.57.5 to avoid crashing. I am mostly using local logon connections. Strangely a web connection did work most of the time.

    I have not tried connecting outside my own home though.

  • muffmolch
    muffmolch Posts: 6
    edited September 25
    https://community.teamviewer.com/English/discussion/comment/156966#Comment_156966

    can you share the 15.57.5 installer? or tell me, where to find that version? we have the same problem here

  • BobxT
    BobxT Posts: 3
    edited September 26

    I could not find TeamViewer 15.57.5 on TeamViewer website
    [removed per Community Guidelines - Only download trusted TeamViewer installations from TeamViewer.com]


  • M_a_t_z_e_
    M_a_t_z_e_ Posts: 3

    with the latest Version my Teamviewer crashes when i type this:

    "C:\Program Files (x86)\TeamViewer\TeamViewer.exe" -i {my ip address} -q 4 --Password {my password}

    (Teamviewer Desktop on Windows 10)

  • JeeveStobs
    JeeveStobs Posts: 19

    How did you rollback to an earlier version?

  • JeeveStobs
    JeeveStobs Posts: 19
    edited September 25

  • JeeveStobs
    JeeveStobs Posts: 19
    edited September 25

    Same issue I reported: https://community.teamviewer.com/English/discussion/137223/faulting-application-name-teamviewer-exe-version-15-58-4-0-time-stamp-0x66e9e29f

  • JeeveStobs
    JeeveStobs Posts: 19
    edited September 26

    Send a DM with the link. These clowns aren't helping.

  • Vesa_75
    Vesa_75 Posts: 2
    edited September 26

    Can you DM link to me?

  • cmsmith201
    cmsmith201 Posts: 1

    Same issue here: Teamviewer auto-updated and is now crashing when opened using command line parameters. Please fix this latest update as I'm currently running 15.40.8 (the only version I had in my downloads folder).

  • Zaphire
    Zaphire Posts: 3

    Is nothing being done about this?

  • JeeveStobs
    JeeveStobs Posts: 19

    Doesn't seem like it. They're about as incompetent as the folks at CrowdStrike.

  • EHCanadian
    EHCanadian Posts: 1
    edited September 27

    Confirmed as well via command line.

    Operating System: Windows 11 Pro 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)

    Faulting application name: TeamViewer.exe, version: 15.58.4.0, time stamp: 0x66e9e29f
    
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4111, time stamp: 0x03c619d0
    
Exception code: 0xc000041d
    
Fault offset: 0x000000000005fabc
    
Faulting process id: 0x0x463C
    
Faulting application start time: 0x0x1DB10B7DE560A31
    
Faulting application path: C:\Program Files\TeamViewer\TeamViewer.exe
    
Faulting module path: C:\Windows\System32\KERNELBASE.dll
    
Report Id: 290a4709-88c6-47ad-85ea-f9e141871bdb
    
Faulting package full name:
    
Faulting package-relative application ID:

  • JeeveStobs
    JeeveStobs Posts: 19

    Thanks to BobxT for sending the link!

    Can you imagine being a paid customer and dealing with this issue?

  • JenW
    JenW Posts: 1,129 Senior Moderator ☑
    Answer ✓

    Hi all,

    Thank you for bringing this issue to our attention.

    Our teams are aware of it and are doing their best to investigate and resolve it. We will update this thread as soon as we have more information.

    We apologize for any inconvenience this may have caused and appreciate your patience and support.

    Best,

    Jen

    Modératrice Communauté Francophone / French Community Moderator

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