BLOCKED - Can't access TeamViewer website, support or customer portal

Simes183 · 2024-10-04T09:15:08+00:00

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Simes183

Hi Community

Is anyone else having problems accessing TeamViewer website, support or customer portal?

I just cloud flare blocked page, which is not the filtering system my company uses.

Can't contact, email TeamViewer or log a ticket, anything, as just get the blocked page as below.

I can access the management portal but as soon as I use the links to support or customer portal I get the cloudflare blocked page?

Any help would be appreciated.

Thanks

Simon

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Simes183

Hi Nadin

It's Simon that you were talking to on FB messenger.

Have tried clearing cache etc and no joy, also get the same results on 2 other browsers.

I can access TeamViewer website on my mobile via 4G but when I try to access the customer portal at service.teamviewer.com from both my two mobiles on 4G which are on different telco networks I get these messages, again being managed by cloudflare?

Any ideas?

Thanks

Simon

Nadin_W

Hello @Simes183,

Thank you for your post and welcome to our Community.

As a first attempt to solve the issue, can you clear the Cache & Cookies of your Browser?

Maybe this helps already.

Let us know how it goes.

Best,
Nadin