how do I get an access code to allow my IT colleague to access my laptop?
Hi @Rach02lol,
Welcome to our Community! 🌍
We are happy to assist you with using TeamViewer.
We invite you to check out our article, which explains how your IT colleague can provide attended remote support to your device: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/
Feel free to share with the Community how the session went!
Best,
Jen