I have my partner ID and password, but I can not connect to his device through the Connect button

MaryLej

Nadin_W

Hello @MaryLej,

Thank you for your post and welcome in our Community!

To assist, we require more information. Could you please explain in more detail?

Which operating systems are you using?

Did you encounter an error message, and if so, what did it say?

Thank you in advance.

Nadin