Cannot add device in my custom cloud rule?

duochh

I have device raspberry pi 12 online and I cannot see it to add in my rule?

Nadin_W

Hello @duochh,

Thank you for contacting us with your question about your device, which you can not add to your custom cloud rule.

We need more information to find out why your Raspberry Pi is not displayed.
As our support teams have more opportunities to review your case with you, may I ask you to submit a ticket for this?

Thank you for your understanding.

Best,
Nadin