session code expired but why

I have use the free version at home when necessary for many years. I built a new home PC a few days ago using Teamviewer for many things. Now that PC is my current PC and I am trying to help my wife with an issue on her laptop . My first attempt asked for the ID and then the password. When I entered the password after a short time I got the session code expired message. I have downloaded the latest versions on both computers. Now whenever I try and connect it just shows session code expired. Why, and how can I fix this?

Answers

  • YPF
    YPF Posts: 1

    session code expired but why

    Its need to purchase licence

  • According to the TeamViewer terms I do not need to purchase a license for private limited use. The issue happened the one time and I submitted a form to TeamViewer to continue my private use of the app. I do not know if anything was ever done but the free version has been working for me for a while now.