How to cancel my free trial ?

KMoreno654_
KMoreno654_ Posts: 2
edited October 22 in General questions

Hello, I'm trying to cancel my free 30 days trial on team viewer but I can't figure it out. Can anyone help?

Best Answer

  • Akiho
    Akiho Posts: 1,373 Moderator
    Answer ✓

    Hi @KMoreno654_,

    Thank you for reaching out to the Community.

    If you can access a TeamViewer customer portal, please try to raise a request via the customer portal.

    If you encounter any issues while accessing a customer portal, please contact our Customer Support team directly for further assistance.

    Thanks in advance for your understanding.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

Answers

  • Akiho
    Akiho Posts: 1,373 Moderator
    Answer ✓

    Hi @KMoreno654_,

    Thank you for reaching out to the Community.

    If you can access a TeamViewer customer portal, please try to raise a request via the customer portal.

    If you encounter any issues while accessing a customer portal, please contact our Customer Support team directly for further assistance.

    Thanks in advance for your understanding.

    Best,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター

  • Thank you.