Teamviewer remote 15.59.3, can no longer copy and paste between Windows 11 and MacOS 15.1

ccgardne · 2024-11-03T02:43:17+00:00

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Before the updated it worked fine, was able to copy snippits and text from my PC to my mac, however after this update it no longer works for either. Both settings are enabled in each device and each device is running the latest update. Any help would be greatly appreciated!

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Accepted answers

JenW

Hi all,

Thank you for raising this issue with the macOS clipboard in our Support Forum.

Our engineers are aware of the issue and are actively working on its resolution. As soon as we have updates, we will inform you in this thread.

We apologize for the inconvenience caused and thank you for your patience.

Best,

Jen

JenW

Hi everyone,

We thank you all for bearing with us while working on a resolution.

Today, we have released a new version for macOS which should solve the clipboard issue: [macOS] v15.59.5 — TeamViewer Support

We invite you to update your TeamViewer on your macOS devices.

Once again, we apologize for any inconvenience this may have caused.

Best,

Jen

All comments

mscheurer

Problem occurs with all Windows Remote machines (running 10, 11, Server OS).

Workaround: Actions > Clipboard > "Paste clipboard as kestrokes":

Bildschirmfoto 2024-11-06 um 12.16.19.png

fostermb

Me too.

JenW

Hi all,

Thank you for raising this issue with the macOS clipboard in our Support Forum.

Our engineers are aware of the issue and are actively working on its resolution. As soon as we have updates, we will inform you in this thread.

We apologize for the inconvenience caused and thank you for your patience.

Best,

Jen

QuadStar

Same issue as everyone else. I found a 15.57.5 installer. After uninstalling 15.59.3 and installing 15.57.5, everything worked as expected. [removed per Community Guidelines]

sturmadin

Same issue, paralyzing issue.

AlexTV

Hello Teamviewer, thanks for the update.

I can confirm that the new version of TeamViewer for Mac OS 15.59.5 (07fdaac7cd7) has fixed the copy/paste feature.

Alex

Bassamoto

Upgraded Win 11 to v15.59.5 yesterday.
Upgraded MacOS to v15.59.5 today.

Working now.

R314_David

Is there any older version of Teamviewer for MAC? I mean 15.x version? Where can I download?

Any news?

teamvieweruser49

I am also having this problem. I will not renew my license if its not resolved promptly as it is something I frequently use.

yetanotheruser

same environment: windows 11 client and macOS host

R314_David

Hey guys, the solution is install 14.X and search for updates in TV. I got the earlier version 15.47.3. This is stable and I can copy paste.😎 (MAC)

click4care

Hello Team,

Kindly resolve the issue ASAP as im having same issue and for the IT Support we need copy and paste to be use for all long command prompts, Kindly update.

Thx

Akhil

js4132

I ended up using *bleep* until this issue is resolved

js4132

I tried downloading the 14.x version from the previous versions on their website https://www.teamviewer.com/en-ca/download/previous-versions/previous-version-14x/. . When I downloaded on my Windows pc client and MacOS host I received a message saying that I could not connect to the host because it was on an older version.

artaxx

This issue persists since days now and is essential for my whole remote work! I am working 100% remote.

Where can we get a refund for not bringing paid features?

Is there no one from TeamViewer reading this here???

monsterjake23

Same issue. This is a huge problem for me and I really need this fixed asap. This is the whole reason I used team viewer and without it, its basically not useable for me.

Razak1989

I have the same problem. I can’t work.

mattava

https://community.teamviewer.com/English/discussion/comment/160206#Comment_160206

Same problem, do you have any news? At the moment it is practically impossible to work between windows and mac.
Even upgrading to latest version, including operating system, the problem persists.

Thanks for support

schmittk

same problem here - where can I find an older release?

Nifly

Having the same issue here. I will not renew my license if this is not fixed by the time of renewal. In the meantime you ought to make the previous version 15.x build available for download where copy-paste is working, so that users can revert back that version and not having to drop down to version 14.

webhoster

Can you say something about when there will be a corrected version of Teamviewer? We have not been able to use the expensive Teamviewer version for almost 2 weeks because copy & paste does not work. This really can't be true.What practicable workaround is there?

tvuser67

Received the latest update and now clipboard synchronization is not working, can't copy/paste across devices. On version 15.59.3 . Have checked Actions > Use Shared Clipboard, and Advanced Settings > Advanced > Clipboard Synchronization is checked. Have tried across multiple devices. Have restarted the clients on all machines, still having the issue.

JenW

Thank you @Bassamoto & @AlexTV for your confirmation!

We're happy that it is working again.

Have a nice weekend ahead,

Jen

Bassamoto

FYI
I was copy/paste on Windows Word then file transfer to Mac.
Copy/paste from Word on Mac.

teamvieweruser49

Any updates on when this will be resolved? I am in a situation where I can't downgrade and it's crazy that this passed QA. It's a basic feature!

Mmtop33

Thanks guys. I too fixed the issue by finding a version 15.57.5 download from a 3RD PARTY SITE . You'd think the mods on here would offer this as a temporary solution, along with a download link, instead of just saying "ya we know its a problem, sit tight and **bleep**". SMH

Kuhlma

Is there any information yet as to when it will be working again? It is a lot of extra work for me to do my work every day 😣

js4132

Had to find a download for both PC and MacOs for 15.57.5 and that worked for now

JenW

Hi everyone,

We thank you all for bearing with us while working on a resolution.

Today, we have released a new version for macOS which should solve the clipboard issue: [macOS] v15.59.5 — TeamViewer Support

We invite you to update your TeamViewer on your macOS devices.

Once again, we apologize for any inconvenience this may have caused.

Best,

Jen

Mmtop33

Same problem for here. Its one thing to break a basic function like this, but to take this long to fix it is another. **bleep** shame.