Hallo guys, can u help me with my problem, so i can't connect to my other PC how to solve this, i input the correct password but the system say my password is incorrect
Hi @Rifqi,
Thank you for reaching out to the Community.
If you are referring to a random password for a connection, please note that this password will be changed, and as soon as the random password changes, the person can no longer access your device until a remote user gives you the newly generated password.
Therefore, please double-check the password that is displayed on your other PC (remote device) to see if the password has been newly generated.
Hint: Should you prefer a remote session without checking a random password every time, there is another connection method called unattended access. You can find more about unattended access as well as its settings in the following article: Provide unattended remote support
Hope you find this helpful.
Please update us on how this goes, or please correct us if there is any misunderstanding.
Best,
Akiho
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