I ma a Work Pro Remote member. I am being listed as a free meember even though my subscription is on automatic renewal thru 3/24/25. I amb eing kicked off the site after a few minutes. How do I correct Thnaks
Hi @Jeffsomm, Thank you for reaching out to the Community.
Please know that after purchasing the license, your TeamViewer license must be activated with your TeamViewer account, and the licensed TeamViewer account is necessary to submit a support ticket and establish licensed remote connections.
Could you please check your email inbox, including the spam folder, to locate the activation link in the purchase email from TeamViewer?
Hope you find this helpful.
Please keep us updated on how this goes.
Best,
Akiho
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