I'm trying to locate an invoice to pay the balance.

SRRadsir

Akiho

Hi @SRRadsir,

Thank you for reaching out to the Community．

To locate your invoice, please check the following:

• Email: Please check all email inboxes, including the spam folder, to find your invoice.
• Customer Portal: Customer Portal allows you to manage customer data, invoices, and subscriptions. Please check if you are able to access the system, as a prior activation is required to gain access.

Should you have any issues accessing the Customer Portal or invoice, please contact our support team for further assistance.

Hope you find this helpful.

Best,

Akiho