Hello @PaperWorld
Thank you for reaching out to us with your case.
The first step would be to check the compatibility between TeamViewer and your operating system here.
Once this is done and they are compatible, then proceed to uninstall TeamViewer following the steps described below, and proceed with a new installation from the latest version available on our website, and retry your connection:
Uninstall TeamViewer
Please keep us posted on the results.
Have a nice day!
Valeria
