Hello, I use web version of TeamViewer. I sometimes travel to India for my work. It works great when I use it in the USA but it doesn't work when I try it from India. Is there any setting that I need to change? Thank you.
Hi @ttpharmacy_17 , Thanks for your first post in our Community!
TeamViewer should work in India. What is the error message you're receiving? If you use a firewall, please double-check TeamViewer ports: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/troubleshooting/ports-used-by-teamviewer/
We're looking forward to your reply. Best, Carol
When I login to my web account and try to connect to my work computer her in the USA, I get a message that states "This service is not available in this location" or something similar.
Hi @ttpharmacy_17 , Thanks for providing the error message!
Does the issue occur only when you try to connect using the web app or also when you use the installed TeamViewer Remote?
Have you tried different browsers?
We're looking forward to your reply to better help you! Best, Carol
