Why do I keep getting this message when we paid for TV
A Remote Access connection can only be established to a licensed computer. Add the computer to your Computers & Contacts and start the connection.
Hi holterman, Thanks for your question, it's a pleasure to have you in our Community!
The Remote Access license has a restriction of 3 partner devices.
You can set up your three partner devices following the steps here.
Let us know how it goes and if you need further help. Best, Carol
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