Uninstalling failed

JustKJ

I I have tried to remove Teamviewer from my iMac. I was using it for many years to help my mom remotely on her comupter. Uninstalling it from inside the app's setting resulted in an error. “An error occurred while uninstalling additional components. The connection is invalid.”

I manually deleted the app from the app folder, I deleted every file (including launch items and demons) and even used terminal to Reset Background Task Management Database.

Every Reboot, still has the attached notice.

However there is nothing listed in the Login Items and Extensions.

What am I missing

Chisa_R

Hi @JustKJ,

Thank you for your post:)

As a first step, I would like to make sure that the uninstallation was attempted by following the steps outlined in our Knowledge Base article. Could you please try reinstalling TeamViewer again by following the relevant articles? Please make sure that you have deleted configuration files.

If you're trying to uninstall TeamViewer Remote - this article

If you're trying to uninstall TeamViewer with the old user interface - this article

Let me know how it tunes out!

Chisa 😊