I purchased a REMOTE ACCESS license paid for in January 2025 but I cannot activate the license with the PAC code. HOW CAN I DO IT ? I never received the activation link
Hi @simone999999,
Welcome to the TeamViewer Community! 🥳
Please follow this article to activate and set up your Remote Access license: Activate and set up your Remote Access license
Have you received a confirmation email from TeamViewer after purchasing your license? If not, could you please check your junk or spam folder as well?
You'll only need to set up a password after clicking the 'Confirm account' button in the order confirmation e-mail. This will automatically create your TeamViewer account and activate the license.
Please let me know if you have further questions😊
Chisa