I am using a corporate account, I do see my id but no password.

Behrooz_70

I am using a corporate account, I do see my id but no password. I've logged out/in couple of times but it didn't help.

How can I solve this?

Thank you

Chisa_R

Hi @Behrooz_70,

Thank you for your post 😀

There is a possibility that your password setting is currently set to "Disabled".

Please follow the steps below to ensure passwords are generated according to your preferences:

1. Open your TeamViewer Full Client account.
2. Click the three dots > Settings.
3. Go to Advanced Settings > Open Advanced Settings.
4. Navigate to the Security section.
5. Find the section titled Random Password (for spontaneous access).
6. Click the drop-down menu and select your preferred password length (If this setting is "Disabled", the password will be hidden.)

If the problem persists, please let us know. 😊

Chisa