Hi all,
I'm migrating our devices and redoing our permissions at the same time and am running into something that strikes me as a bit odd.
In our old platform all Device Groups had permissions set per user, which worked okay-ish but was extremely time consuming to manage. Currently I'm starting with the migration of all our devices to the new version of Teamviewer including setting up the permissions in a roll base system as is now possible.
Doing so I ran into the issue that over the course of about 10 years there are quite some devices that were added to our platform, but were not assigned to the corporate account. To resolve this, and prevent this from happening with new installs, I have been trying out the Rollout Set-up option and the Custom modules. This seems to work quite well, but this is also where I ran into something that strikes me as a bit odd.
The permissions system in the new platform is now based on Rolls, User Groups and Users, than why when you are setting up the Rollout Set-up configuration can you not select User Groups when selecting Managers for the assigned groups? This only seems to be and option when you have a Teamviewer Tensor license. Why isn't this available with the Corporate or lower business licenses already? To me this feels as something that is quite crucial in such a permissions system and when dealing with bigger numbers of devices and more frequent installations (and thus using the Rollout Set-up).
Not having this option means that you can still use the Rollout set-up, and still assign the devices to your corporate account, but leaves you with limited permission options:
- You can set Rollout set-up to only set permissions for your admins, which means they will have to set permissions and drop the device in its correct device group every time a device is added instead you your engineers doing this themselves.
- Or you add all the users/engineers that need to be able to install a device to your Rollout set-up permissions. This makes it so that all new devices get permissions set to them, completely negating the whole Roll system. Thus complicating things even more when some one leaves the company, because that means you would have to remove that user and permissions from all devices and you would need to make a new Rollout Set-up and Custom Module as well.
Any way to resolve this without having to get new licenses? Or maybe someone has a brilliant way to work around this problem?
Regards,
Fred
