Hi @DanDasa5455 , Welcome to our Community, and thanks for your first post!
Do you receive any specific error message? Could you share with us a screenshot or more details of the issue?
Please know that we are currently experiencing a service disruption in the Management Console due to high server load. For more details, check our status page:
TeamViewer status
I look forward to your reply so that I can better assist you. Best, Carol