Unable to activate License

Digital_Solutions

Hello I've bought TeamViewer Remote Access and I have problem to activate license.
In confirmation mail message I've obtained the link yo activate license, but when I click on the enclosed link, it still gives me error.
Am I doing something wrong?
How can I activate that license?

ElifG

Hello @Digital_Solutions,

Welcome to TeamViewer Community!

Sorry to hear that you are having issues while activating your license.

Could you tell us what kind of an error is displayed on your screen? That would help us in assisting you more accurately.

Also, here is our guidance on license activation: Activate and set up your Remote Access license. Going through these steps may help us double-check where the issue originates.

We hope these will help, and you will be able to activate your license and connect easily!

Please let us know if you need further assistance. We will be happy to support you.

Best,

Elif