TeamViewer closes randomly

naderm

I have a corporate license, and every time I assist a client, TeamViewer crashes two or three times randomly.

Currently, I'm reviewing some recordings I made in the last few days, and it's the same thing: TeamViewer crashes, and when I double-click on the recording to open it, a Windows message asks for permission to run TeamViewer.exe!

Chisa_R

Hi @naderm ,

Welcome to the TeamViewer Community!

We’re sorry to hear about the issue you’re experiencing. Here are a few troubleshooting steps you can try:

• Update TeamViewer to the latest version
• Restart the TeamViewer service
• Restart your device and ensure your operating system is up to date
• If possible, uninstall and reinstall the TeamViewer application

After trying these steps, please check whether the issue is resolved.
If the problem persists, feel free to contact our customer support team for further assistance.

Hope this helps! 😀
Best regards,
Chisa