how to check if TeamViewer is still blocked?

Tarvos

I used to use TeamViewer to help friends with their computer problems, and I'm the only one who's good at fixing various problems, so it's always me they ask. At some point, I think it was about 9 years ago I got a notification that my account had been limited because TeamViewer thought I was using it for business or something like that. Then there was some hassle that I could request it getting unlocked for free use again by submitting a ticket?
This was too much of a hassle and I was *bleep* off, so I stopped using TeamViewer and stopped recommending it.

Currently a friend have a problem and TeamViewer would be an easier solution the MS Quick Help with this particular, so I was just wondering if TeamViewer still limits account or if I need to use another piece of software (Google Remote etc.) to help my friend?

Do TeamViewer still limit usage or is there somewhere in your account that you can see if it's limited etc?

Chisa_R

Hi @Tarvos,

Thank you for your question in the TeamViewer Community!
We’re sorry to hear that your session time was limited.

You can simply start a test connection to check whether your session length is still limited.

If your connection was mistakenly flagged for commercial use, you can restore access to the free version by submitting the reset form here. Be sure to include all relevant TeamViewer IDs (both local and remote) in your form.

Also, we'd like to share the posts related to this topic:

Commercial use - Connection time out - TeamViewer Community

Thank you for playing fair - TeamViewer Community

Hope this helps 😊

Best,

Chisa