Hello, i don't have access on my android folders in TeamViewer anymore and therefore can no longer transfer data. Everything worked fine about six months ago. My phone is a Samsung Galaxy 21Ultra with Android 12. Please help ! Thank You !!
Hi @Bjoern2112,
Welcome to the TeamViewer Community 😊 We’re sorry to hear about the issue you’re experiencing.
To assist you further, could you please share a bit more detail about what’s happening on your side? For example, it'd be helpful if you could share a screenshot showing where you are in the interface and what behavior you expect to see. Once we have a clearer picture of your setup, we’ll be happy to guide you.
Best, Chisa