Error Code:WaitforConnectFailed

SharanTrane

No connection to partner!

Partner did not connect to router.

Error Code: WaitforConnectFailed

I am getting above error while connecting with pc, i am on version 15.74.3 HC Tensor Pro+IOT
running on my corporate laptop, all was fine until janthis year, same issue my teammates are also facing,

SophE

Hi @SharanTrane,

Welcome to the TeamViewer Community, and thanks for sharing the error details.

The message Partner did not connect to router (WaitforConnectFailed) usually points to a connectivity issue on one of the devices. We recommend starting with our standard troubleshooting step and disabling IPv6 on both ends of the connection.

The instructions differ by operating system, so please follow the steps outlined in our Knowledge Base article:

Fix connectivity issues - Partner did not connect to router

If IPv6 is already disabled on both devices (local and remote) and the behavior continues, please reach out to our Customer Support team, so they can review your setup in more detail:

Customer Support | TeamViewer

Let us know if this helped or if you have any further questions. We're here to support you.

Best,
Sophia