How do I get my account reconnected?

Back Office 1

I added another computer, but was told that I already had 3. I then asked for the account to be reset so that the new computer could replace the old one. The reset was done. Now it shows that my account is a free one and I am therefore not linked with my paid licence. How do I resolve this?

.Carol.fg.

Hi @Back Office 1 ,
Welcome to our Community and thanks for your first post!

Please follow the steps in our activation guide to link your account back to the license.

The article will also have instructions to manage your devices. 😄

Please let us know how it goes and if you have further questions.
Best, Carol