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QucikSupport - comments not visible in Management Console

Is there any propagation time (I must wait few minutes) , or Comments from QuickSupport Sessions are not visible in Management Console.

Regards,
mLipok , AutoIt MVP

Best Answer

Answers

  • mLipok
    mLipok Posts: 778 Star

    REMARK: when I connect to the same host but via standalone APP then all comments are visible immediately.

    Regards,
    mLipok , AutoIt MVP
  • mLipok
    mLipok Posts: 778 Star

    Oh.. thanks, my fault.

    I just now (thanks to you) noticed that there are separate "Connection logs".
    The other question is: Which function in TeamViewerAPI can get a list of these connections ?

     

    Regards,
    mLipok , AutoIt MVP
  • Jonathan
    Jonathan Posts: 245 Former Staff

    Hi mLipok,

    Thanks for your reply!

    Please checkout the following link to see if it answers your questions regarding viewing your connections in TeamViewer API.

    https://integrate.teamviewer.com/en/integrate/reporting/

    Hope this helps!

    All the best,

    Jonathan

  • mLipok
    mLipok Posts: 778 Star

    On a first glance, it seams that I used only "Reporting" Feature (Chapter 3.6) but I should also use "Sesion Management" Feature (Chapter 3.5).

    I will try it next week, and back to this thread with results.

    Regards,
    mLipok

    Regards,
    mLipok , AutoIt MVP
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