i updated Team viewer and now there is an "m" in the id box so it will not sign in.

art4fire

Hello I just updated Team viewer and now there is the letter "m" appears in the id box as the first number. I cannot erase it and I cannot sign in because of it. 

Chiron

Sounds like you are in the meeting mode rather than remote control. Just click on remote control to get back to normal.

Scotty

Hi art4fire

Thanks for posting.

The "m" that appears indicates that you are in the meeting section of the software, this only allows connections to meetings.

Please click on the "Remote Control" Tab and enter your device ID here to connect.

If you are still having issues, can you post a screenshot?

-Scotty

Chiron

Sounds like you are in the meeting mode rather than remote control. Just click on remote control to get back to normal.

art4fire

Thank you so much. I am unsure why I did not notice this. You made my night it now works perfectly.