Error installation "verification of your teamviewer version failed "windows 7

robertomario
robertomario Posts: 2
in General questions

I can not install teamviewer!!

Verification of your Teamviewer version failed!

How can I fix it? Thank you

Best Answer

Answers

  • robertomario
    robertomario Posts: 2

    I followed all the step,

    Everything went fine!! Thanks so much!!

  • Giovanni
    Giovanni Posts: 49 [Former Staff]

    Hi @robertomario,

    nice to hear that!

    Could you please mark my previous reply as solution so other users can use it in case they have the same issue as you? 

    Thank you very much and have a nice day!

    Giovanni.

    Giovanni
    Senior Enterprise Solutions Engineer

  • ZIG
    ZIG Posts: 1

    Hello,

    I had the same problem on a Windows 7 Wyse thin client. It's because the ramdisk had a size of 100 MB and you need 120 MB.

  • Judge
    Judge Posts: 1

    Hello,

    it is easier to delete the key "State" from the registry:

    HKEY_USERS\USER_SID\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing

    or

    HKCU\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing

    reinstallation not necessary ;-)

    Bye

    Sascha

  • brunkovac
    brunkovac Posts: 1

    Hi everyone,

    My installation fails with the same error when starting the TeamViewer service during the installation.

    I tried all the steps, disabling the firewall and antivirus, nothing helped...

    I even tried the solution from this link: https://community.teamviewer.com/t5/TeamViewer-General/Error-quot-Verification-of-your-Teamviewer-version-failed-quot/td-p/7043

    regsvr32 c:\windows\SysWOW64\wintrust.dll

    But that didn't help either...

    I'm running Windows 10, Version  10.0.17134.

    If anyone has any idea, please do not hesitate to throw it at me, I'm getting desperate...

  • Francesco2332
    Francesco2332 Posts: 2

    Hello,
    I also have the same problem:
    I installed teamviewer, when the PC restarted I got the error: "teamviewer critical error version failed".
    I tried to uninstall the program, also with the help of "GEEK".
    I performed all the steps described above, deleted the registry keys, in the "% temp%" folder
    Now I no longer have any registry keys, not even the program installed, but the error continues to appear when I restart.
    I also tried to insert the wintrust dll.
    But that error always appears when restarting the PC.

    How can I solve it?
    Help!!

  • Francesco2332
    Francesco2332 Posts: 2


    I insert the error message that appears when the PC restartsImmagine.png

     

  • brendan21561
    brendan21561 Posts: 1

    modified teamviewer support provided .bat script to re-install after uninstalling x64 and x32 versions

    deploy via Intune https://community.teamviewer.com/English/kb/articles/109973-deploy-teamviewer-on-device-groups-via-microsoft-endpoint-manager


    @echo off

    tasklist /FI "IMAGENAME eq TeamViewer.exe" 2>NUL | find /I /N "TeamViewer.exe">NUL

    if "%ERRORLEVEL%"=="0" (GOTO :KILL) ELSE (GOTO :REMOVEMSI)


    :KILL

    taskkill /f /im TeamViewer.exe

    TIMEOUT 2

    GOTO :REMOVEMSI


    :REMOVEMSI

    wmic product where vendor="TeamViewer"

    if not "%errorlevel%"=="0" GOTO :CHECKOS

    for /f "tokens=2 delims==" %%f in ('wmic product Where "vendor like 'TeamViewer'" get IdentifyingNumber /value ^| find "="') do set "id=%%f"

    msiexec.exe /x "%id%" /qn

    GOTO :CHECKOS


    :CHECKOS

    reg Query "HKLM\Hardware\Description\System\CentralProcessor\0" | find /i "x86" > NUL && set OS=32BIT || set OS=64BIT

    if %OS%==32BIT goto :UNINSTALL32

    if %OS%==64BIT goto :UNINSTALL64


    :UNINSTALL64

    cd\

    Set "NEW64=C:\Program Files\TeamViewer"

    IF EXIST "%NEW64%" (GOTO :UNINSTALL64+64)

    Set "OLD64=C:\Program Files (x86)\TeamViewer\Version*"

    IF EXIST "%OLD64%" (GOTO :PREVIOUS64) ELSE (GOTO :REMOVE64)


    :UNINSTALL32

    cd\

    Set "OLD32=C:\Program Files\TeamViewer\Version*"

    IF EXIST "%OLD32%" (GOTO :PREVIOUS32) ELSE (GOTO :REMOVE32)


    :PREVIOUS32

    cd\

    cd %ProgramFiles%\TeamViewer\Version*

    IF NOT EXIST "*uninstall*" GOTO :REMOVE32

    start uninstall.exe /S

    GOTO :REMOVE32


    :REMOVE32

    cd\

    cd %ProgramFiles%\TeamViewer

    IF NOT EXIST "*uninstall*" GOTO :REMOVEFILES32

    start uninstall.exe /S

    GOTO :REMOVEFILES32


    :REMOVEFILES32

    reg delete "HKLM\Software\TeamViewer" /f

    cd %temp%

    rd TeamViewer /s /Q

    GOTO :INSTALL64


    :PREVIOUS64

    cd\

    cd %ProgramFiles(x86)%\TeamViewer\Version*

    IF NOT EXIST "*uninstall*" GOTO :REMOVE64

    start uninstall.exe /S

    GOTO :REMOVE64


    :REMOVE64

    cd\

    cd %ProgramFiles(x86)%\TeamViewer

    IF NOT EXIST "*uninstall*" GOTO :REMOVEFILES64

    start uninstall.exe /S

    GOTO :REMOVEFILES64


    :UNINSTALL64+64

    cd\

    cd %ProgramFiles%\TeamViewer

    IF NOT EXIST "*uninstall*" GOTO :REMOVEFILES32

    start uninstall.exe /S

    GOTO :REMOVEFILES32


    :REMOVEFILES64

    reg delete "HKLM\Software\Wow6432Node\TeamViewer" /f

    cd %temp%

    rd TeamViewer /s /Q

    GOTO :INSTALL64


    :INSTALL64

    start /wait MSIEXEC.EXE /i "%~dp0\TeamViewer_Full.msi" /qn

    timeout /t 30 /nobreak

    "C:\Program Files\TeamViewer\TeamViewer.exe" assignment --id " "

    exit

Trustpilot

Categories

This Week's Leaders