We have a license account, but our employee left the job. we need new log in credentials. We have the invoice and account license number. How can we change it?
Hi @M. Shamaim Hossain,
We’ve received your direct message and replied to you there.
We will continue the conversation there for further assistance. 😉 Best,
Chisa
Hi Chisa,
Is there any email address? or should I share here?
Hi @M. Shamaim Hossain, Thank you for your reply.
No problem. Could you please send us a direct message within this community with your customer information? We can assist you further there. Best,
Thanks. But I can't open support ticket because my licensed account used by previous employee. Is there any way I can contact Teamviewer? I need to change the account owner.
Welcome to the TeamViewer Community!
For this situation, we recommend reaching out to our support team directly so they can assist you further. You can submit a written request by opening a support ticket through the Support Portal.
If you have any other questions, feel free to let us know. 😊
Best,
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