microscopic screen on remote computer

AlisonSono

I am connected to a remote computer and no matter what settings or screen resolution I use, the screen is so small that it is impossible to view it or do anything.  I tried switching to full screen, tried every resolution on the list and every view setting on the menu.  Nothing works.  I have been connected to the same computer before with a different laptop and it was fine.  Unfortunately, I cannot work at all with TeamViewer now.

Is there any way to make the screen a normal size, or even slightly larger so it is useful?