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Two factor authentication - lost Google Authenticator

Hi,

I lost my Google Authenticator after a phone reset, now I cant connect to my TeamViewer account. The account is connected to my machine but I can't connect to anywere else

 

Comments

  • Hello feCastro,

    If you have this problem you'll need to contact the costumer support not the community.

    I hope this helps,

    Thank you for using teamviewer.

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    ICT-Support
    If you found this helpfull please verify it as an solution, so it could help other people
  • Hello feCastro,

    I am sorry you will need to contact a moderator (on this community) because you don't have a premium license.

    I hope this helps,

    Thank you for using teamviewer. 

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    ICT-Support
    If you found this helpfull please verify it as an solution, so it could help other people
  • feCastro
    feCastro Posts: 2

    Thank you. Could you tell me how do I contact a moderator?

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