Error when launching Blizz (participant)

pierrebb2
pierrebb2 Posts: 3
edited April 2023 in Meeting Forum

Under windows VISTA (blizz says supported) cannot launch blizz app with message :

rstrtmgr.dll is missing

Any help welcome

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Comments

  • artur_shellunts
    artur_shellunts Posts: 57 Staff member 🤠

    Can you please share the exact version of your OS? Is it 32-bit or 64-bit version?

    Thank you.

  • It's a 32 bits version
    Thanks for help
  • Giovanni
    Giovanni Posts: 49 [Former Staff]

    Hi @pierrebb2

    thank you for your message.

    Unfortunately the information provided on our website is not up to date and is not correct.

    If you take a look at https://blizz.com/en/ (an not in other languages) you will see that Blizz is supported only starting from Windows 7, so Windows Vista is not supported, I am sorry.

    I already asked to our Marketing department to change the wrong information on the non English web version in order to avoid such misunderstanding.

    Take care,

    Giovanni.

    2018-02-15 09_09_07-Blizz by TeamViewer_ A blazing fast solution for global online meetings..png

    Giovanni
    Senior Enterprise Solutions Engineer