"Mobile Device Support License" Message
Hi TeamViewer Community
I was attempting to connect to my mobile Android device (QuickSupport) using TeamViewer 13 Desktop version, and as of today, I'm permanently receiving the following message:
Mobile device support license: You are trying to connect to a mobile device running the TeamViewer QuickSupport app. To use this functionality, you need an additional mobile device support license.
I use TeamViewer and QuickSupport non-commercially, to help my relatives with their mobile device. I have been using QuickSupport and Remote successfully until yesterday, however today it's not working anymore. What could be the reason? Has my mobile device been accidentally set for commercial use? How could I fix this?