Problems with credentials
Hello,
I have an issue where I can only run my credentials on one PC, yet I have a PC at home and also at my office that I would like to be able to perform my support repairs with as well.
When I run my TeamViewer credentials on a computer other than my laptop I get the following message:
“TeamViewer Free does not allow connections to customized TeamViewer clients with your own company logo. Please use basic QuickSupport or the full version.
This session will be terminated after 5 minutes.”
I have set them up in exactly the same way in all three cases but only one works with our customized version. We have a code that is inputted here: Extras/Options/Account assignment.
Please advise how to activate our Teamviewer account on more than one PC at a time. (I am only able to physically use one PC at a time).
Thanks.
- Geoff Briedé
Axis Medical Canada Inc.
