I installed the latest version of TeamViewer 13 and I'm having a problem on one of our computers getting the Outlook add-in to 'take.' It shows up in the COM add-ins option of Outlook, I can check the box and close out of the add-in options, but then it won't load up. When I go back into the COM add-ins options, it's unchecked again and the load behavior says: "Not loaded. A runtime error ocurred during the loading of the COM Add-in." So i go to the directory with the add-in DLLs and every one gives me an error that says, "<filepath>\TeamViewerMeetingAddinShim.dll is not a valid Office Add-in."
What I've done already:
- Reinstall TeamViewer
- Reinstall Office/ Outlook
- Verified registry files to ensure that it is not secretly blocked
Any other suggestions?