Teamviewer license number

NorrComm

Hi,

Can someone tell me how I can get the license number from Teamviewer?

I am running v11 professional and cannot find it.

I am tryingto create the enterprise installer and it asks for this.

Esther

Hi @NorrComm

Thanks for your question and welcome to the community.

You will find your licensekey on the invoice we sent you after you purchased the license.

Please feel free to call our sales team, if you need a copy of the invoice. 

Thanks and all the best, Esther

Esther

Hi @NorrComm

Thanks for your question and welcome to the community.

You will find your licensekey on the invoice we sent you after you purchased the license.

Please feel free to call our sales team, if you need a copy of the invoice. 

Thanks and all the best, Esther

Aquaporin

Hi Support I am in a new position, in Aquaporin, and can see that we just have payed an invoice from Teamviewer, but I am not able to find license key on the invoice or in the documentation, and therefore I need the license key.

Justin

Hello @Aquaporin,

Please go ahead and check your inbox.

If you are still not receiving it, please check your settings of your mail provider. You might be blocking our mails.

Let me know if that helped.

Best,

Justin

Aquaporin

Hi Justin I got a mail from noreply@teamviewer.com, telling that I am now a Photon, but nothing regarding the license issue, have checked spam/junk etc. but there is no email. :(

Best

Henrik

Justin

Hello @Aquaporin,

please wait a couple of minutes and check again. I sent it out, and it did go through on our end, so there might be issues with your provider.

Let me know if that worked out.

Best,

Justin

Aquaporin

Hi Justin justed checked the "message tracer" on office 365, and cant see anything besides Phonton mail. coming in the it mailbox.

Best

Henrik

Aquaporin

Will give you a couples of days, and cancel the contract, if we cant get an usefull answer, and then buy another product like [Third party product] cause it works. :(

Justin

Hello @Aquaporin,

Would you please log in to your TeamViewer application and check your license status?

Let me know what it shows.

Best,

Justin