Error message bad image

dizwod

 

I have uninstalled and reinstalled rebooted everything I can think of.

 

how can i resolve this?

Julia

Hi dizwod,

Please uninstall TeamViewer and click on "with all options" in the deinstallation wizard. After doing that, please delete the following folders on your machine:

C:\Program Files (x86)\TeamViewer

C:\Users\*username*\AppData\Roaming\TeamViewer

Install TeamViewer again and see if it works.

Cheers,

dizwod

Hello,

 

Have just tried this and get the same error message after full removing and rebooting machine.

 

not sure why its still happening, also was getting a message about commercial use, however its just personal use however i do access my home computer for work, how can i resolve this issue too?

jeffreez

I'm having this problem, as well. I followed Julia's guidance above (including a reboot) but still seeing errors after installing TV Host on Win11.

.Carol.fg.

Hi all,
Thanks for trying Julia's steps and for the additional details!

We have an article with the step-by-step for the advanced uninstall: How to perform an advanced uninstall of TeamViewer
Please double-check accordingly with the article above.

You can reinstall TeamViewer following the steps here: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/download-and-installation/download-and-install-teamviewer-remote/
Make sure your OS is supported by the newest version of TeamViewer: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-remote/download-and-installation/supported-operating-systems-for-teamviewer-remote/

Let us know how it goes and if you need any further help. 🙋‍♀️
Best, Carol