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Error message bad image

dizwod
dizwod Posts: 2
in General Questions

Untitled.jpg

 

I have uninstalled and reinstalled rebooted everything I can think of.

 

how can i resolve this?

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  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi dizwod,

    Please uninstall TeamViewer and click on "with all options" in the deinstallation wizard. After doing that, please delete the following folders on your machine:

    C:\Program Files (x86)\TeamViewer

    C:\Users\*username*\AppData\Roaming\TeamViewer

    Install TeamViewer again and see if it works.

    Cheers,

    Julia
    Senior Support Engineer - 2nd level Support
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  • dizwod
    dizwod Posts: 2

    Hello,

     

    Have just tried this and get the same error message after full removing and rebooting machine.

     

    not sure why its still happening, also was getting a message about commercial use, however its just personal use however i do access my home computer for work, how can i resolve this issue too?

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