Utlizing TeamViewer on PoS systems
Hi all, I am trying to architect a solution to allow tech to remotely troubleshoot issues on the PoS devices (Windows 10 LTSB) out in the field but they still are part of the WAN network. The company has purchased TV Corporate licenses. We plan on having the TV Host module installed on the PoS devices to allow for remote unattended password access into the PoS devices.
Do I need use the Team Viewer full version to connect to the above said PoS device(s) from a Windows machine within the network? The intention is to have the ability to remotely troubleshoot as well as transfer files. Can someone please confirm the architecture on this? Or atleast help me understand if I need to use the TV full version on the internal machine(s) for the above said scenario.
Your response & time is much appreciated! Thank you!