How to share a screen whithout taking control

Hello,

Question from a beginner: I need to help a customer who accept to share his screen, but he don't want I can take control on his PC. How can we set this setting in TeamViewer 12 ?

Thanks

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Accepted answers

mLipok

Remote client should use TeamViewer Standard APP (not QS or HOST).

But he must create Meeting and make a presentation.

You should just join to this meeting/presentation.

mLipok

On remote computer, client can also go to Option/Advanced and go to section:
Advanced configuration for connection with this computer:
Access control >> Confirm everything

ps.
This "MENU MAP" was writen by hand, by me translating this in my mind from Polish to English... so these option can be named differently.

All comments

mLipok

Remote client should use TeamViewer Standard APP (not QS or HOST).

But he must create Meeting and make a presentation.

You should just join to this meeting/presentation.

mLipok

On remote computer, client can also go to Option/Advanced and go to section:
Advanced configuration for connection with this computer:
Access control >> Confirm everything

ps.
This "MENU MAP" was writen by hand, by me translating this in my mind from Polish to English... so these option can be named differently.

GD61

Great! Thanks a lot!

GD61

Interesting! Thanks a lot