Policy Assigment Not Working

SupportS2L

Policy Assigment seems Not Working.

I assigned the policy to the group, but the devices are not "inheritaging".

In the management console, the "policy" column is empty for every devices.

When I assign a policy directly to the device from the device's properties, the property is not changed.

When use Assign Teamviewer policies button under Design & Deploy, it get stuck on "assigning policy".

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alexmatthew

It's 2023, policy assignment is still "buggy"

SupportS2L

Two months later, no answer from TV staff...

I found by myself how to correctly apply policy;

The devices in the group don't inherit the policy if a policy is applied to the group after the devices has been added to the group: you need to change the policy to "inherit" on all devices
Moving the devices to a new group with policy applied don't work either.
Assign to many devices still get stuck on assigning policy with Internet Explorer, it works with Firefox ans Chrome but the javascript get frequently stucked.

The only reliable way I found is to use the API to force inherit on all devices in a group:

$token = "XXXXX"
$bearer = "Bearer",$token
$header = New-Object "System.Collections.Generic.Dictionary[[String],[String]]"
$header.Add("authorization", $bearer)
# Récupérer l'ID du groupe [NAME]
$request = Invoke-RestMethod -Uri "https://webapi.teamviewer.com/api/v1/groups?name=GROUPNAME" -Method Get -Headers $header
$GroupID = $request.groups.id
# Récupérer tous les devices du groupe [NAME]
$request = Invoke-RestMethod -Uri "https://webapi.teamviewer.com/api/v1/devices?groupid=$GroupID" -Method Get -Headers $header

$data = @{        
    policy_id = "inherit";
};
$json = $data | ConvertTo-Json;
$contentType = "application/json" 

ForEach($item in $request.devices)
{
    # On passe en mode hériter
    if($Item.policy_id -notlike "inherit"){
        $Item.alias
        $DeviceID = $Item.device_id
        # Appliquer la stratégie
        $request = Invoke-RestMethod -Uri "https://webapi.teamviewer.com/api/v1/devices/$DeviceID" -ContentType $contentType -Method Put -Headers $header -Body $Json
        $x++
    }

}
write-host $x

I think that policy apply should be improved and the way it works well documented.

Hope this post will help.