unable to connect tab from laptop

hi when i am going to connect with laptop its always go for file shraing but i need screen sharing
but when access from tablet to get laotop screen i connect properly . but not access tablet screen on laptop please help me

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Esther

Hi again,

Thanks for sharing.

Now I understand :-)

Screen sharing is not possible with all mobile devices. Please see the list of supported mobile devices here: Supported manufacturers for remotely controlling Android devices

Please see also this post for further information: Why Can't I Control my Android Device?

Thanks and sorry for the hassle,

Esther

vivekdriven

Thanks, Esther for your quick response but I don't know why I open in file share mode.

but when sharing my laptop screen then properly working in tab

vivekdriven

Esther

Hi again,

can you send a screenshot of your TeamViewer?

Please make sure to remove any personal information incl TeamViewer IDs from the screenshot.

Thanks,

Esther

vivekdriven

Not found any option like that

Esther

Hi @vivekdriven

Thanks for your post!

Please make sure that the option Remote control is checked on your TeamViewer here:

Thanks and best,

Esther