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Can not connect to devices. Reason unknown

Semenovss

I can not connect to any my users with "Unknown reason"

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Semenovss

Now I can connect, but very often connection close without any error message

Esther

Hi again,

we just got the message that a fix has been implemented and that our developers are monitoring the results.

Best, Esther

Esther

Hi @Semenovss

Yes - some of our users are currently experiencing errors when trying to establish a remote connection. Our engineers have not yet confirmed the underlying root cause. Please see our status page.

I will keep you posted.

Best, Esther

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