Teamviewer Business: Multiple Licenses for one PC

leefung
leefung Posts: 5

I have purchased an annual business license.  

I have teamViewer installed on multiple PCs. When the pCs are running, I am signed into my TeamViewer account on all of them.  On one PC a tech guy has remote-desktopped into my PC via TeamViewer.    Then I went to another PC to try to connect to another tech guy via TV remote desktop... but it says my channels are used up?  what gives?  how can I avoid this kind of situation?  run TeamViewer on all PCs without logging into my TV account?

 

 

Comments

  • JeanK
    JeanK Posts: 6,892 Community Manager 🌍

    Hello Leefung,

    Thank you for your message.

    With the Business license, you have only one channel.

    That means, one connection at the time.

    To avoid this situation, you need to turn off your remote session, before a tech starts his own session.

    I hope this could help. If not, do not hesitate to contact us again.

    Best regards
    Jean

    Community Manager